Privacy Policy

Who we are

Powles & Co Properties Ltd (Company No. 16653690) is the Data Controller.

Office 1, Izabella House, 24–26 Regent Place, Birmingham, B1 3NJ, UK

Email: info@powlescoproperties.co.uk · Tel: 07883 577495

ICO Registration No: ZB961520

Personal data we collect

• Identity & contact data (name, email, phone, address, Right to Rent ID)
• Tenancy & property data (references, tenancy agreements, maintenance records)
• Financial data (rent payments, deposit details)
• Technical data (IP, device info, cookies/analytics if enabled)

How we use your data (lawful basis)

• Contract: set up and manage tenancies & landlord services
• Legal obligation: Right to Rent, deposit protection, safety compliance
• Legitimate interests: service improvement & fraud prevention
• Consent: optional marketing (you can withdraw anytime)

Sharing & transfers

We may share data with referencing providers, deposit schemes (TDS/DPS/MyDeposits), contractors, PRS, insurers, and payment/banking providers. International transfers only with appropriate safeguards.

Retention

We keep records as needed for the purpose collected and to meet legal requirements (typically up to 6 years after services end).

Your rights

• Access, rectification, erasure, restriction, objection, portability
• Withdraw consent (marketing) at any time
• Complain to the ICO: ico.org.uk